Politique d’expédition

Return rules and procedure:

1. Please begin with sending us an email to request your return number and upon following the procedure below, have them in the mail within 10 days of receiving your item from Canada Post.  
2. Email us at info@shoesforthesoul.ca for a return number.
   
3. The merchandise must be in new condition and unworn outdoors.
4. The product box must be in perfect condition with all labels in tact or in the same condition as received. If any damage occurred during shipment please include this information in your return request email.
5. Must include original receipt of purchase in box.
6. Items to be returned must be wrapped with care and a return number that will provided to you must be written clearly on the outside of the parcel.
7. Returns must be shipped within 10 days of receiving the item. Shipping costs are the customer’s expense.
8. We do not refund any shipping costs.